Returns, Refunds and Exchange Policy
How To Return An Item
Your item must be in its original unused condition to be returned.. Your must return the item within 30 days of your purchase. Please note we are unable to refund p&p and p&p on any items returned will be at the expense of the buyer.
- a) refund (less p&p),
- b) a store credit to the full value of the purchase (less p&p)
- c) exchange (on payment of p&p)
1. Please email us to request a refund stating reason for return and preferred action (refund/store credit/exchange)
2. On receipt of your email we will provide a return address
3. Include in your package a copy of your invoice/sales receipt
Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 2nd hand goods such as costumes are non returnable unless the item has been incorrectly described and photographed.
Items which are non-returnable will be clearly stated as so on the product page.
All items are subject to a 4% fee to cover lost paypal charges, this will be deducted from your refund. To avoid this fee please select a store credit instead of refund or exchange. We also do not refund the original shipping and handling that you paid on the order.